cbm NZ recognises the importance of protecting an individual’s privacy and therefore is fully committed to following the regulations set out by the New Zealand Privacy Act 2020 (the Act) when dealing with personal information.
Personal information is information about an identifiable individual (a natural person).
This policy sets out how cbm NZ will collect, use, disclose and protect your personal information.
This policy does not limit or exclude any of your rights under the Act.
If you wish to seek further information on the Act, see privacy.org.nz.
We may change this policy by uploading a revised policy onto the website. The change will apply from the date that we upload the revised policy. This policy was last updated on 7 May 2026.
We use third-party tools to collect information about how visitors use our website. This helps us understand how our site is performing and improve the experience for our supporters. Data collected is aggregated and does not identify you personally.
Cookies
Our website uses cookies which are small files stored on your device, to support your browsing experience. Cookies used by us do not collect personal information and are not combined with other information to identify you. Credit card information is never stored in a cookie.
Website analytics
We use analytics tools to measure website usage such as page views, visitor numbers, and time on site. These statistics do not identify you as an individual.
Online advertising
We use third-party platforms, including Google, Meta (Facebook/Instagram), and LinkedIn, to display advertising online. These platforms may use cookies to anonymously track and target advertising based on browsing behaviour. You can opt out of third-party advertising cookies via the Network Advertising Initiative or by adjusting your preferences in your social media account settings.
We collect personal information about you from:
We will use your personal information:
We may disclose your personal information to:
Your personal information is stored in secure databases and we will take necessary steps to keep your personal information safe from loss, unauthorised activity, or other misuse. Some of our service providers (including our donor management system and social media platforms) may store or process your information on servers located outside New Zealand. Where this occurs, we take reasonable steps to ensure your information is protected in a manner consistent with New Zealand's Privacy Act 2020.
Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.
In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.
If you want to exercise either of the above rights, email us at enquiries@cbmnz.org.nz. Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting).
We use social media networking services such as Facebook, Instagram, LinkedIn and YouTube to share content and promote our initiatives in a public space. When you engage with us using these services, the social network may collect your personal information for its own purposes. These networks have their own privacy statements which are independent of ours. They do not have any access to your personal information that we hold.
Where we collect personal information about you through your interactions with our social media pages (for example, through messages, comments, or engagement with our content), we will handle that information in accordance with this privacy policy and take reasonable steps to notify you, where required by applicable privacy laws.
From time to time, we may also use your contact details (such as your email address) to deliver relevant advertising to you via social media platforms. This is done through secure, encrypted matching and your information is not shared directly with the platform and is not visible to other users. If you would prefer not to receive targeted advertising from us in this way, please contact us at enquiries@cbmnz.org.nz.
While we take all necessary steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.
If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information. We suggest you review that site’s privacy policy before you provide personal information.
We collect the following information about your use of our website for analytical purposes and none of this information is associated to your personal identity in any way:
If you are receiving communication from us that you no longer wish to receive then please contact us on 0800 77 22 64 or by email enquiries@cbmnz.org.nz and we will address the issue. You always have the choice to opt-in and opt-out of communications or services at any time.
If you have any further questions about this privacy policy, our privacy practices, or if you would like to request access to, or correction of, your personal information, you can contact us at 0800 77 22 64 or by email enquiries@cbmnz.org.nz.